Yes! We provide free on-site measurement and can arrange an appointment promptly. Our team will also provide professional recommendations on the most suitable installation solutions for your space.

Yes. Some of our insect screen systems offer drill-free installation, while certain products with aluminium frames may require secure fixing to the existing window frame. Rest assured, the installation will not damage the functionality of your windows. Our team will clearly explain the installation method and obtain your confirmation before proceeding.

Not significantly. Our insect screens are designed to keep insects out while maintaining natural light, ventilation, and a clear view. They typically reduce light and airflow by only around 10–15%, depending on the mesh type. Once installed, the screens are barely noticeable, allowing you to enjoy the natural view and fresh air with minimal obstruction.

Our measurement team will assess your space on-site and recommend the most suitable solution for your home. Each insect screen is custom-made to fit your specific window or door design, ensuring the best fit, functionality, and overall appearance.

Yes. We offer heavy-duty pet-resistant mesh imported from Phifer USA, designed to withstand scratching while providing added protection for your pets. It also maintains good airflow and ventilation, keeping your home comfortable and well-ventilated.

We offer a variety of mesh and fabric options to suit different needs, including Fiberglass Mesh, Heavy-Duty Polyester Pet Mesh, Stainless Steel Mesh, Blackout Fabric, and Waterproof Fabric. Each option is designed for different applications, from everyday insect protection and pet resistance to enhanced security, privacy, sun protection, and weather protection.

Yes. We offer a selection of standard frame colours at no additional cost. For special colour requirements, custom powder coating is also available at an additional charge to better match your existing window or door frames.

All our insect screen products come with a 2-year warranty for added peace of mind. For our motorised series, the motor is covered by an extended 5-year warranty.

After the on-site measurement, we will provide a quotation the following day. Once the order is confirmed, a 50% deposit is required. Our customer service team will then assist you throughout the process, from production to installation scheduling, ensuring a smooth and hassle-free experience.

The remaining balance is only payable after the installation is completed. Once you have inspected the installation and confirmed that everything is in good order, you can sign off on the completed work and make the final payment.

We accept bank transfer, PayNow, and cash payments for your convenience.

As all our insect screens are custom-made to your specific measurements, changes or cancellations may only be possible before production begins. Please contact our customer service team as soon as possible, and we will assist you based on the production status of your order.

Motorised screens require minimal maintenance. We recommend keeping the tracks clean and free from dust or debris to ensure smooth operation. If any issue occurs, our team is available to provide professional after-sales support and servicing.

Yes. The motor is designed to be independently serviceable and replaceable, so there is generally no need to replace or remove the entire screen system. Our service team can access and replace the motor when required, making future maintenance easier and more convenient.